CUSTOMER SERVICE (954) 602-HELP

The City of Miramar Florida

WELCOME TO THE UTILITIES DEPARTMENT

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2013 Water Quality Report

Year-Round Landscape Irrigation Limits
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SFWMD Water Shortage Order
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Important information about your drinking water
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Landscape Irrigation Restrictions
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Golf Course Water Use Restrictions
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Water Conservation
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Improvements Project Phase 2 (HMII2)
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Water Shortage Watch
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  • Utilities Administration: The administration division handles the day-to-day planning directional oversight of staff to ensue the operational goals and objectives established for the (8) Utilities Divisions are met.
  • East Water Treatment Plant (EWTP): This is a lime-softening water treatment facility which serves the eastern section of the City. It is regulated to produce 6.0 mgd.
    2600 SW 66 Terrace (954) 967-1665
  • West  Water Treatment Plant (WWTP)
    This is a state-of-the-art-facility that utilizes membrane treatment which is permitted to produce 7.5 mgd.
  • Wastewater Reclamation Facility (WWRF): This state-of-the-art facility provides treatment and disposal of wastewater and recycles the treated water for irrigation purposes in the western section.
    13900 Pembroke Road (954) 602-HELP(4357)
  • Plant Maintenance: This division provides corrective maintenance of mechanical equipment at the WWRF, EWTR and WWT, and also small engine equipment for public Works and Community Services Department.
  • Transmission and Distribution: This division handles meter reading and maintains the water transmission lines that transport potable (drinking) water to homes and building establishments within the City limits service area.
  • East Wastewater Collection: This division maintains one hum including the Master pump Station, Booster Pump Station and supporting transmission lines that convey sewage to the wastewater treatment plants.
  • Customer Service: The Customer Service/ Community Assistance Program isdesigned to provide residential and commercial customers of Miramar with accessible, friendly, efficient and effective issue resolution of informational needs. This program provides telephone water bill payment and adjustments services, bulk and regular trash pick-up assistance, recycle bin replacements and dispatching and conducting field assessments to assist in customer resolutions.  In addition this program services as internal support to all Departments/Divisions within Operational Services and 602-HELP by creating and updating work orders in established databases to record, track and follow up with customers on essential operational functions. This program allows citizenry an immediate contact and interaction with government and its functions creating the viable relationships necessary to promote the overall City’s goal and objective of quality care and service.
  1. Utilities Conveyance Systems
CUSTOMER SERVICECONTACT USDIRECTIONS TO CITY HALLTVGO GREEN EVENTS CALENDAR
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© The City of Miramar Town Center - 2300 Civic Center Place - Miramar Florida 33025. (954) 602-HELP